Pets, Guide, Hearing and Assistance Animals

For the safety and comfort of all customers, animals are not permitted on any Savannahlander service with the exception of guide, hearing or assistance animals.

Customers who are unable to produce sufficient evidence of their need for an assistance animal as well as evidence that the animal has been trained appropriately may be refused travel with their assistance animal.  Evidence should be presented to the driver upon arrival and your boarding will be at the discretion of the driver.

All approved guide, hearing and assistance animals will be carried free of charge on Savannahlander services.

Guide, hearing and assistance animals must be suitably trained to assist a person with a disability to alleviate the effect of their disability and to meet standards of hygiene and behaviour that are appropriate for an animal in a public place. Evidence documentation must be provided to confirm the animal has been suitably trained.

An assistance animal is not a pet or an animal trained to assist people who do not have a disability (e.g. guard dog or mustering dog).

Please note that this policy is directed at Savannahlander services only and may not include other operators (bus, other trains, aircraft etc).

Posted in: General