Cancellation Policy

The Savannahlander operates with a very generous and understanding cancellation policy.  In essence, we understand that with a trip of this nature that sometimes things get in the way and we are happy to help when things don’t work out for you.

Please refer to our Booking Conditions for the full policy.

In the event that we cannot supply your tour (eg. is there is a Cyclone or line-closure) then we will offer to book you on another date if available or offer you a full refund including your deposit.

Please note:  The Savannahlander operates in an outback area that is subject occasionally to natural events such as cyclones and flooding.  Our operational policies have passenger safety as the highest priority and when such events occur the service may be cancelled.  We encourage all passengers to arrange their own travel insurance as we can refund your tour fares but are unable to refund your other costs such as flights, transfers and accommodation.

Posted in: General