Covid-Safe Travel

As travel resumes throughout Queensland and Australia we have made changes to our operations and worked with partner organisations to ensure that we can deliver the unique outback rail experience that is world renowned in a manner that manages the risk related to Covid-19 to both our passengers and staff.

As part of our resumption plan and new covid-safe operations there will be some changes to the Savannahlander tours. Please read the following carefully and check back before you travel to ensure that you have the latest information about your journey with us as we want to make your outback rail experience unforgettable for all the right reasons.

Covid Safe Measures

 

Changes to the Savannahlander operations

The safety of our staff and passengers are always of the highest priority for the Savannahlander. The following new procedures and facilities will be in effect for all travel on the Savannahlander:

  • Boarding and exit only through the rear doors of the front carriage and forward doors of the rear unit. (with the exception of those requiring use of the DDA compliant wheelchair lift);
  • Social distancing will be encouraged;
  • Increase cleaning and sterilisation procedures during train journeys;
  • Hand washing stations will be located on each rail motor and passengers are encouraged to use them;
  • We have reduced the carrying capacity to approximately 50% to allow for social distancing in the seating pattern;
  • There will be a restriction the amount of free movement of passengers during a train journey (ie. no visiting the drivers areas);
  • We have made changes to food preparation and delivery to minimise contact;
  • Changes to luggage handling – passengers will take their bags to the unused seats adjacent to their seating for the day;
  • We will produce and maintain a “contact tracing manifest” ;
  • Face masks will be available for any persons developing a cough who will be provided a mask and required to wear them..