Wil Kemp wins TTNQ Customer Service Excellence Award 2022

Well for once, I am kinda lost for words but I better try and find some.

Thank you to my boss, Mike, for taking a chance on a zookeeper 11 years ago and teaching him(me) how to drive a train. I don’t think either of us knew the path that lay before us that very first time we shook hands but over a decade later, here we are.

Thank you to Hamish, Anthony and Leigh for being my co-driver’s and ‘Brothers in rail’ and for helping me out every day during the trips over the years. I certainly couldn’t have done it without you fellas.

Thank you to Rob for your support over the years. What you have done for me certainly hasn’t gone unnoticed. I have learnt a lot.
Thank you to my darling, Mel, for your constant support and for looking after everything while I’m away. I couldn’t do what I do without you and I certainly wouldn’t be the man I am today. I love you.

Thank you to each and every passenger who has travelled with me over the last 11 years. Thank you for your patience, knowledge and stories. Like I always say, I have learnt a lot more over the years from you than you ever have from me.

And finally, Thank you to Karl, Malcolm and Tyson. These 3 passengers took the time to write a heart felt testimonial each explaining how I had gone above and beyond the call of duty during their trips. It was your kind words that won this award.

Thank you so much everyone. I love you all!!!
Wil ❤