2019 Customer Survey

Every year we gather feedback on our service which forms part of regulatory reporting and also is part of our continuous improvement program for our organisation.  As a passenger who has travelled this unique outback railway you are part of an exclusive and discerning group of people and we value your feedback.

PLEASE NOTE: This survey is only passengers who have travelled with us this year (2019).  The survey closes at midnight on Thursday the 19th December.

Win a Savannahlander Prize Pack 

We know that your time is valuable – and we would like to offer you a chance to win a fantastic prize! All past passengers who enter this survey will be in the draw to win a Savannahlander prize pack which includes one of our fantastic caps, a quality drink cooler, water bottle and and a copy of the Railroad Australia DVD Season 1 and 2 which features our very own Savannahlander.

Complete our Survey to WIN


All passengers who have travelled with us in 2019 are eligible to win, but in order to be enter you must provide details of your trip that we can confirm .  Sorry, if you have not yet travelled with us you are not eligible to enter the competition – but you will be next year!

You are also welcome to provide anonymous feedback. Please note that anonymous entries are not able to be awarded our prize as we won’t know who to give it to.

Please complete the survey by starting the questions below.